Troubleshoot: Comcast/XFinity On Demand Video Freezes

**Problem: **While playing a video (show, movie, etc.) the video gets stuck during a commercial.  Rewinding and fastforwarding the video still get stuck at the same point.

**Solution: **In order to get past the freeze point in an on demand video, do the following:

• Stop the video by pressing the button with a square on your remote.
• This will pop up a list of videos that you have watched recently.  Select the video you were watching from this list.
• Select the option to continue where you left off.
• This should reset the commercial break and you should be able to get back to your show.